This half-day seminar is provided annually, on a regional basis, on behalf of the National Association of Civic Officers, and is delivered by one of our training partners: EXPERIENCE2INSPIRE LTD.
The seminar is led by:
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Phil O’Brien – NACO Executive member and former Head of Democratic Services, with 41 years of experience supporting Civic Heads.
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Jackie O’Brien – Learning and development professional with 36 years of experience across the retail, transport, engineering, and local government sectors.
The programme is specifically designed for prospective and newly appointed Civic Heads, their Deputies, Mayoresses/Consorts, and Civic Support Officers. It provides an invaluable introduction to the duties, responsibilities, and traditions associated with civic office, as well as practical guidance on how to undertake these roles effectively.
By drawing upon both professional expertise and extensive first-hand experience, the seminar equips participants with the knowledge, skills, and practical guidance necessary to undertake civic duties with confidence, professionalism, and distinction.
The interactive session will explore:
- Expectations from a range of perspectives, including:
- yours as incoming Mayor/Chair
- the public’s and
- the Council’s
- Measures of success for your term of office
- Skills and Qualities of a great civic head
- Short introductory sessions on:
- Chairing Full Council – delegates should bring their own council’s Council Procedure Rules
- Public Speaking
- Social Media
There will also be an opportunity for questions from delegates – those submitted in advance of the session and arising during the workshop.
As our 2025 programme continues, we will add further dates and venues to the list of planned training seminars.